Business Intelligence Developer
General Educational Admin | Data, Academic Planning & Institutional Research
Mehrnaz is an Integration Engineer with the Division of Information Technology’s Application Infrastructure Services at the University of Wisconsin–Madison. As part of the dynamic Integration Team, she supports enterprise platforms used campuswide and manages key integrations that power essential systems and services.
A highlight of her role at UW–Madison is managing projects end to end through collaboration with the university’s diverse communities. She also proudly represents UW–Madison in the Big Ten Academic Alliance Women in Technology (BTAA WIT) group. In 2024, Mehrnaz received the Ellen La Luzerne Award for Community Engagement.
Her journey into technology began unexpectedly while coordinating a virtual symposium, which sparked a deep interest in IT and inspired her to return to school to study programming. Since then, she has embraced a variety of IT roles, leading projects from start to finish, driven by curiosity and a love for problem-solving.
Outside of work, Mehrnaz enjoys spending time with her family and exploring new hobbies that keep her inspired.
Mrs. Ahmadi Joobaneh prefers virtual talks. Her talks can also be offered in Farsi.
Talks:
Using AI in Project Management
In the past year, AI has started merging into my day to day work more than I expected. As I had to learn how to manage my projects end to end by myself, I have started using AI for discovery and planning, risk assessment, requirement gathering, client interviews, change management and other aspects of my projects.
Customer Service That Translates Across Careers
As a former Customer Service Champion at TD Bank, I learned firsthand the power of empathy, active listening, and clear communication. These foundational skills didn’t just help me succeed in banking—they became essential tools in my transition to IT. Today, as an Integration Engineer, I apply the same customer service principles when working with stakeholders, resolving client issues, and building strong relationships. In this talk, I’ll share practical tips and real-world examples of how customer service excellence can elevate technical roles and foster better collaboration across any industry.