Director of the SimLab
Wisconsin Center for Education Research
Research interests center on the intelligent use of technology to better train and assess knowledge and skills, especially in challenging situations. Experience includes developing tools to address decision-making, mental modeling, patterns of life, perspective-taking, representation, self-regulation, situated assessment, and situation awareness. Have applied research results to such every day and specialized domains as clinical assessment of social skills, consumer decision-making, driving skills, law enforcement communications, medical informed consent, survey nonresponse, and vigilance in security..
Talks:
Overcoming Decision-Making Bias
This presentation addresses how biases can influence the strategic and tacit knowledge that a decision-maker brings to a task. People may show flawed thinking and judgments, but they can learn to understand and detect their biases and use that knowledge to minimize consequences.
Effective Interaction Skills
In this presentation, participants will learn tactics, techniques, and procedures for successful engagement with people from very different cultural backgrounds, people with mental illness, and others. Participants will explore effective ways that interaction skills can be gained, practiced, and demonstrated.
The Science of Irrationality: Unlocking Behavioral Insights for Practical Application
In this workshop participants will learn about a variety of tasks that psychologists have studied to uncover behavioral tendencies, including irrational behavior, biases, and risky behavior. Envisioned as a half-day workshop, participants will derive implications for ready application to their practice.